Xtime: The Engine Behind the Modern Dealership Service Lane

A Deep-Dive Editorial on How Cox Automotive's Fixed Ops Powerhouse Is Reshaping Automotive Service

Executive Summary

Xtime, a wholly owned subsidiary of Cox Automotive, has emerged as one of the most consequential technology platforms in automotive fixed operations. Serving thousands of dealerships across North America and Australia, Xtime provides a comprehensive suite of software solutions—Schedule, Engage, Invite, and Inspect—that digitize and optimize the entire service department workflow, from online appointment booking and capacity management through customer check-in, real-time communication, vehicle inspection, payment processing, and post-visit marketing.

With dealership service departments under mounting pressure from independent repair shops, quick-lube chains, and mobile service providers, Xtime represents a strategic response: a purpose-built, end-to-end fixed operations platform that promises not just operational efficiency but a fundamentally better customer experience. Backed by the enormous resources of Cox Automotive—whose ecosystem includes Autotrader, Kelley Blue Book, Manheim, Dealertrack, VinSolutions, and a dozen other automotive technology brands—Xtime is uniquely positioned to connect the service lane to the sales floor, the digital storefront, and the broader automotive retail lifecycle.

This deep-dive editorial examines Xtime's product architecture, its strategic position within the Cox Automotive empire, the competitive dynamics of the fixed operations software market, the company's approach to AI and automation, and what its trajectory tells us about the future of automotive service.

Part I: The State of Fixed Operations—Why Xtime Matters Now

The automotive service industry is undergoing a transformation that has been decades in the making. For generations, dealership service departments operated on a relatively simple model: customers called or walked in, waited for a service advisor to write up a repair order, waited for their vehicle to be serviced, and waited again to pay and retrieve their keys. The process was paper-heavy, opaque, and frustrating for customers who had grown accustomed to the convenience of digital experiences in every other aspect of their lives.

The numbers tell a sobering story for dealers. According to data cited on Xtime's own resources page, the volume of dealership service visits has dropped significantly between 2018 and 2025, even as the number of vehicles on the road has increased. Service customers are defecting to independents, quick lubes, and mobile services. The convenience gap has become a revenue crisis.

Enter Xtime. The company's core insight—and its enduring value proposition—is that the service lane can and should be as digitally seamless as the rest of the modern consumer experience. By transforming the service department from a manual, phone-dependent operation into a connected, automated, and data-rich environment, Xtime helps dealers not only retain customers but also increase revenue per repair order, improve technician utilization, and capture service business that might otherwise be lost to competitors.

The numbers Xtime publishes are striking: dealers using the full Xtime suite generate nearly 50% higher RO (repair order) volume compared to non-Full Suite dealers, according to Dealertrack DMS data from August 2024 to July 2025. Across all Xtime dealers between January 2025 and July 2025, the platform generated additional ROs per month and delivered a 27x return on investment for the Schedule product alone.

These metrics have not gone unnoticed. As of 2026, Xtime is firmly established as the fixed operations backbone for thousands of dealerships, and its influence continues to grow as Cox Automotive deepens the integration between its various brands.

Part II: A Brief History—From Startup to Cox Automotive Powerhouse

Xtime was founded in the early 2000s, originally operating as a service customer relationship management (CRM) platform for automotive dealerships. The company's early focus was on helping dealers manage customer relationships and service reminders—a relatively narrow slice of the fixed operations pie, but one that gave Xtime deep expertise in the unique workflows and pain points of dealership service departments.

The pivotal moment in Xtime's history came in 2015, when Cox Automotive acquired the company. Cox Automotive, itself a subsidiary of the privately held Cox Enterprises (one of the largest family-owned conglomerates in the United States), already owned a formidable portfolio of automotive technology brands. The acquisition of Xtime filled a critical gap: while Cox had dominant positions in vehicle listings (Autotrader, KBB), wholesale auctions (Manheim), dealership management systems (Dealertrack), CRM and digital retailing (VinSolutions, Dealer.com), and inventory management (vAuto), it lacked a dedicated fixed operations platform.

The acquisition was strategic in both directions. For Cox Automotive, Xtime provided a direct pipeline into the service lane—a part of the dealership that had historically been under-digitized and under-connected to the rest of the automotive retail ecosystem. For Xtime, joining Cox Automotive meant access to unparalleled resources, data assets, and integration opportunities. Xtime could now connect its scheduling platform directly to Dealertrack DMS, surface Kelley Blue Book values during the service write-up, and feed service drive data into vAuto for inventory sourcing.

Since the acquisition, Xtime has expanded dramatically. The product line has grown from its original CRM and scheduling roots to encompass four major solutions (Schedule, Engage, Invite, Inspect), each with its own ecosystem of add-on modules. The company has also expanded geographically, with dedicated operations in the United States, Canada (through the AutoSync partnership), and Australia (via xtime.net.au).

Today, Xtime operates as a distinct brand within Cox Automotive, headquartered in Atlanta, Georgia at the Cox Automotive corporate campus at 6205 Peachtree Dunwoody Road. The company maintains its own product development, sales, and customer support organizations while leveraging Cox Automotive's shared services, data infrastructure, and partner ecosystem.

Part III: The Four Pillars—Xtime's Product Suite

Xtime's product strategy is built around four integrated solutions, each addressing a distinct phase of the service department workflow. Together, they form what the company calls the "Xtime Technology Suite"—a connected platform that spans the entire customer lifecycle from pre-visit marketing through post-visit follow-up.

Schedule: Appointment Management and Capacity Optimization

Schedule is the flagship product and often the entry point for new Xtime customers. It is, at its core, an online appointment scheduling and capacity management platform for automotive service departments. But describing it as simply "online scheduling" undersells its sophistication.

24/7 Online and Mobile Booking: Schedule enables customers to book service appointments anytime, from any device, using a mobile-friendly interface. The system surfaces real-time availability based on current shop capacity, technician schedules, and parts availability. This eliminates the back-and-forth phone tag that has traditionally plagued dealership scheduling and opens the service lane to customers who prefer to transact digitally.

Capacity Management: Behind the customer-facing booking interface lies a sophisticated capacity management engine. Dealerships can configure technician hours, allocate labor types, set appointment duration parameters, and manage workload distribution. The system optimizes shop utilization by filling gaps in the schedule and preventing overbooking. Xtime claims this capacity management capability is a primary driver of the 27x ROI that Schedule customers typically achieve.

Customizable Service Menus: Schedule allows dealers to create dynamic, branded service menus that reflect their specific pricing, promotions, and recommendations. These menus can be tailored by vehicle make, model, mileage, and service history, presenting customers with relevant options during the booking process. The transparency of pricing and recommendations builds trust and reduces the friction of the estimate-to-approval workflow.

Multimedia Capture and Send: Customers can upload photos or videos of vehicle issues when booking appointments, giving technicians advance visibility into potential problems. This early insight improves diagnostic accuracy and reduces the time spent on the initial write-up.

Rideshare Integration: Through a direct integration with Lyft, Schedule can arrange courtesy rides for customers, reducing one of the most common pain points of dealership service visits. As Scott Haddock, Service Director at Chapman Honda Tucson, notes: "With the Lyft and Xtime integration, courtesy rides take 3-4 minutes to arrive. With shuttles, customers waited much longer."

Recall and Warranty Integration: Schedule displays open recalls and warranty information during the booking process, ensuring that critical manufacturer-required work is not overlooked and helping dealers improve compliance rates.

Add-On Modules: Schedule offers several optional add-ons that extend its functionality. The Digital Voice Assistant add-on, powered by Brooke.ai, automates inbound service calls by handling appointment scheduling, answering common questions, and routing complex requests to human staff. The Service Quoting add-on converts estimates directly into appointments, eliminating manual data entry and improving pricing transparency.

Engage: Customer Experience Management for the Service Lane

Engage is Xtime's customer experience management solution, designed to digitize and personalize the physical service lane experience. It addresses what is arguably the most fraught part of the service process: the period between drop-off and pick-up.

Self Check-In: Customers can check in digitally upon arrival at the dealership, reducing the time spent waiting for a service advisor. The digital check-in process surfaces the customer's vehicle information, service history, and appointment details, accelerating the write-up process.

Tablet Reception: Engage supports a tablet-based reception workflow where service advisors can greet customers, access vehicle data, conduct walk-arounds, and make informed recommendations. The tablet interface provides instant access to service history and vehicle information, enabling advisors to deliver a more professional and personalized experience.

Real-Time Texting: Throughout the service visit, customers receive text updates on their vehicle's status. This keeps them informed without requiring phone calls to the service desk, reducing uncertainty and inbound call volume. Customers can respond to texts, approve additional work, and ask questions without disrupting their day.

Intelligent Diagnostics: Engage integrates with diagnostic tools to present customers with multimedia service recommendations. Advisors can share photos, videos, tire measurements, and alignment data to explain recommended repairs. This visual approach to communication increases customer understanding and approval rates for additional service recommendations (ASRs).

Service Financing: Flexible payment options are built into the Engage workflow, making it easier for customers to approve higher-cost repairs. By offering financing directly in the service lane, dealers can capture work that might otherwise be declined due to budget concerns.

Payment Processing: Engage enables fast, secure payment processing directly from the service lane or via online payment requests. Customers can pay from their mobile device, reducing checkout wait times and improving the overall experience.

Invite: AI-Driven Service Marketing and Retention

Invite is Xtime's service marketing automation platform, designed to generate demand for the service department by reaching customers with targeted, personalized communications.

Personalized Communication: Invite uses vehicle service history, ownership data, and behavioral signals to craft personalized messages. These can include upcoming maintenance reminders, service specials, seasonal offers, and birthday or anniversary touchpoints. The platform supports both email and SMS delivery channels.

Declined Services Recapture: One of Invite's most powerful capabilities is its ability to automatically re-engage customers who have declined previously recommended services. By leveraging service history data, Invite can send targeted reminders and incentives that encourage customers to return and complete the recommended work. This recapture capability is a significant revenue driver, turning lost opportunities into booked appointments.

Text Marketing: SMS-based campaigns allow dealers to reach customers directly on their phones with links to schedule service. Text marketing is particularly effective for time-sensitive promotions and reminders, achieving higher open and response rates than email alone.

Special Order Parts Marketing: When special-ordered parts arrive, Invite automatically notifies the customer and provides a link to schedule the installation appointment. This proactive communication reduces the lag between part arrival and service completion, improving customer satisfaction and operational efficiency.

Analytics and Reporting: Invite provides a comprehensive dashboard that tracks campaign performance, engagement metrics, shop utilization, and revenue generated from recovered declined services. This visibility helps dealers optimize their marketing spend and identify opportunities for improvement.

Inspect: Digital Vehicle Inspection Software

Inspect transforms the traditional vehicle inspection process from a paper-based, opaque procedure into a digital, transparent, and collaborative workflow.

Shop Control: Inspect includes a real-time dashboard and scoreboard system that gives managers visibility into inspection progress, technician performance, and quality metrics. This enables consistent inspection processes across the department and helps identify training needs or workflow bottlenecks.

Mobile Access: Technicians can perform inspections directly from iOS or Android devices, eliminating paper forms and enabling instant documentation of vehicle conditions. Mobile access speeds up the inspection process, reduces errors, and allows technicians to capture photo and video evidence at the point of inspection.

Online Approvals: The core value proposition of Inspect is its ability to accelerate service approval times. Technicians can send customers photo and video documentation of recommended repairs directly to their mobile devices. Customers can review the evidence and approve work remotely, even before they return to the dealership. Xtime reports that approvals can happen in as fast as 7 minutes when dealers send video with Additional Service Recommendations (ASRs).

Advanced In-Dealership Communications: Inspect includes rich media messaging that enables real-time communication between technicians, service advisors, and managers. Messages can include photos, videos, and vehicle status updates, and can be filtered by RO status. This improves collaboration and reduces miscommunication.

Add-On Modules: Inspect offers several add-ons that extend its capabilities. Service Multimedia Pro enables high-resolution photo and video capture for enhanced documentation. Service Pricing provides a centralized pricing catalog that ensures consistent, accurate estimates. Service Tracker keeps customers informed with real-time updates on their vehicle's service status, reducing phone call volume.

Part IV: The Integration Ecosystem—Xtime's Moats

One of Xtime's strongest competitive advantages is its integration ecosystem. As a Cox Automotive company, Xtime has privileged access to the data and APIs of some of the most widely used dealership software platforms in the industry. But its integration strategy extends well beyond the Cox family.

Cox Automotive Ecosystem Integration

The depth of Xtime's integration with other Cox Automotive brands is a core differentiator:

• Dealertrack DMS: Two-way integration ensures that appointment data, customer information, service history, and payment details flow seamlessly between Xtime and the dealer's management system without manual data entry.
• VinSolutions: Service appointments and customer data sync with VinSolutions' CRM, enabling sales and service teams to share a unified view of the customer.
• Dealer.com: Xtime Schedule can be embedded directly into the dealer's website, enabling seamless online booking from the dealership's digital storefront.
• Kelley Blue Book (KBB): KBB values and insights can be surfaced during the service write-up, and KBB's Auto Repair Center helps drive service-ready customers to the dealership.
• vAuto: Perhaps one of the most strategically interesting integrations. Xtime's service drive data feeds into vAuto's inventory management platform, enabling dealers to analyze upcoming service appointments, make instant cash offers to service customers, and source in-demand used vehicles directly from the service drive. This service-to-sales pipeline is a unique capability that few competitors can match.
• Cox Automotive Advertising: Service ads can be served to vehicle owners likely to need repairs, driving customers into the Xtime-powered service lane.

Third-Party Integrations

Beyond the Cox ecosystem, Xtime integrates with a broad range of third-party platforms, including:

• CDK Global: One of the two dominant DMS providers in the U.S., CDK integration is critical for dealers who use CDK rather than Dealertrack.
• Auto/Mate (Solera): Integration with this DMS platform expands Xtime's addressable market.
• Autosoft: Another key DMS integration, important for certain dealer groups.
• Brooke.ai: The AI-powered voice assistant that automates inbound service calls.
• BDC.AI: A suite of AI agents that handle sales, service, reception, parts, and chat interactions.
• CenPOS: Payment processing integration that enables direct customer payment from compatible merchant accounts.
• Car Now, Dealer Built, and others: A growing ecosystem of complementary technology providers.

Xtime also partners with Lyft for integrated ridesharing, a feature that multiple dealer testimonials highlight as transformative for the customer experience.

This integration fabric creates significant switching costs for customers. Once a dealer has configured Xtime to work with their DMS, CRM, website, payment processor, and marketing tools, the friction of migrating to a competing platform becomes substantial. Xtime has, in effect, built moats around its customer base through integration depth.

Part V: AI, Automation, and Innovation

Xtime's product roadmap increasingly features AI and automation as core capabilities. The company is positioning itself not just as a workflow digitization tool but as an intelligence layer that helps dealers make better decisions.

Brooke.ai: The AI Voice Assistant

The Digital Voice Assistant add-on, powered by Brooke.ai, represents Xtime's most visible AI initiative. Brooke.ai automates inbound service calls, handling appointment scheduling, answering frequently asked questions, and routing complex requests to human team members. For dealerships that receive hundreds of service calls per day, this capability can dramatically reduce wait times and free up staff to focus on in-person customers.

Intelligent Diagnostics

Engage's Intelligent Diagnostics feature uses data from diagnostic tools to present customers with a clear, multimedia explanation of recommended repairs. While this may not be "AI" in the generative sense, it represents an intelligent application of diagnostic data that improves communication efficiency and approval rates.

AI-Driven Marketing

Invite's personalization engine uses customer data to determine the optimal timing, channel, and messaging for service marketing campaigns. The declined services recapture feature is particularly sophisticated, using service history data to identify opportunities that might otherwise be lost.

What's Coming Next

Based on the company's announcements at NADA 2026, Xtime appears to be investing heavily in AI capabilities. The company teased "upcoming AI capabilities designed to boost technician efficiency, improve OEM warranty accuracy," and further enhance the connected service experience. While specific details were limited, the direction is clear: Xtime sees AI as the next frontier for fixed operations optimization.

Part VI: Competitive Landscape

Xtime competes in a market that includes both specialized fixed operations vendors and broader dealership management system providers.

Key Competitors

Tekion: Perhaps the most discussed competitor in the space, Tekion offers a cloud-native DMS with integrated fixed operations capabilities. Unlike Xtime, which integrates with existing DMS platforms, Tekion aims to replace the DMS entirely. Its fixed operations module includes scheduling, inspections, and customer communication features that overlap significantly with Xtime's suite.

CDK Global (now part of Francisco Partners): CDK offers its own suite of fixed operations tools, including CDK Service, which provides scheduling, inspection, and customer communication capabilities. As one of the two dominant DMS platforms, CDK can offer deep integration advantages to dealers who are already on its DMS.

Reynolds and Reynolds: Like CDK, Reynolds offers fixed operations tools integrated with its DMS platform. Its Reynolds Service solution includes appointment scheduling, digital inspections, and customer communication features.

Dealertrack (also Cox Automotive): Dealertrack's DMS includes fixed operations capabilities, though Xtime is generally viewed as more feature-rich for service-specific workflows.

Specialized Vendors: Companies like AutoLoop, DealerSocket (now part of Solera), and ProMax offer specialized fixed operations tools that overlap with specific Xtime modules.

Xtime's Competitive Advantages

1. Cox Automotive Ecosystem: No competitor can match the breadth of integrations across the Cox ecosystem. The ability to connect service data to vAuto for inventory sourcing, KBB for valuations, and Autotrader/Dealer.com for digital retailing is a unique value proposition.

2. Integration-Agnostic Architecture: Unlike Tekion, CDK, or Reynolds, Xtime is designed to work with existing DMS platforms rather than replace them. This makes Xtime a more accessible option for dealers who are satisfied with their current DMS but want best-in-class fixed operations tools.

3. Scale and Resources: As a Cox Automotive company, Xtime has access to engineering resources, data infrastructure, and capital that most independent vendors cannot match.

4. Proven ROI: Xtime publishes compelling ROI data, including the 27x return on Schedule and the nearly 50% higher RO volume for full-suite dealers.

5. Dealer Testimonials: The company has cultivated a roster of enthusiastic advocates, with testimonials from dealerships like Chapman Honda Tucson, Ferman Volvo, Vaden Automotive Group, and Manly Honda providing social proof.

Part VII: The Customer Experience—Beyond the Technology

Xtime's value proposition extends beyond efficiency metrics to the fundamental question of how customers experience dealership service. The company's resources page features several themes that recur across its content:

Transparency as a Trust-Builder

Xtime's approach to vehicle inspections and service recommendations emphasizes transparency. By using photos, videos, and detailed explanations, dealers can build trust with customers who might otherwise be skeptical of recommended repairs. This transparency is especially important for younger consumers who have grown up with on-demand information and are more likely to question service recommendations.

Convenience as a Competitive Necessity

The integration of online scheduling, self check-in, real-time texting, and mobile payment addresses the convenience gap that has driven many customers to independent repair shops. Xtime's goal is to make the dealership experience as convenient as the alternatives while providing the expertise and OEM parts availability that dealers uniquely offer.

The Service-to-Sales Pipeline

Perhaps Xtime's most strategic insight is that the service lane is not just a profit center in its own right but a source of sales opportunities. The vAuto integration that enables service drive vehicle acquisitions is a powerful example. Every vehicle that comes in for service is a potential trade-in or cash offer candidate, and Xtime helps dealers systematically capture that value.

Part VIII: Challenges and Considerations

Despite its strengths, Xtime faces several challenges and limitations that potential customers should consider.

Implementation Complexity

Integrating Xtime with existing dealership systems is not a trivial undertaking. While Xtime provides on-site setup and training, the complexity of the integration varies significantly depending on the dealer's existing technology stack. Dealers with older or heavily customized DMS configurations may face longer implementation timelines.

Dependence on Cox Ecosystem

Xtime's deep integration with Cox Automotive brands is a strength, but it also creates dependencies. Dealers who are not using Cox Automotive products for their DMS, CRM, or other key functions may not realize the full benefit of Xtime's ecosystem advantages. There is also a strategic consideration: adopting Xtime means deepening a dealership's commitment to the Cox Automotive ecosystem, which may limit future flexibility.

Pricing

Xtime does not publish pricing publicly, and the cost of the full suite plus add-ons can be substantial. For smaller dealerships or independent repair shops, the investment may be difficult to justify, particularly given the availability of lower-cost alternatives.

Competition from DMS Providers

As CDK, Reynolds, and Tekion continue to enhance their fixed operations offerings, Xtime may face increasing pressure from DMS-native solutions that offer tighter integration at potentially lower cost. The decision to use Xtime alongside an existing DMS rather than using the DMS's built-in tools requires a compelling ROI case.

Market Consolidation

The dealership technology market has been consolidating rapidly. With Tekion's aggressive growth, CDK's restructuring under new ownership, and the ongoing evolution of the Cox Automotive portfolio, the competitive dynamics of the market remain fluid. Xtime's position within Cox Automotive provides stability, but the broader market is far from settled.

Part IX: Industry Context—The Broader Transformation of Fixed Operations

Xtime's trajectory must be understood within the broader transformation of automotive fixed operations, which is being shaped by several powerful trends:

The Customer Experience Imperative

Consumers today expect digital convenience, transparency, and personalization in every service interaction. The dealership service lane has traditionally delivered none of these. Xtime and its competitors are responding to an existential threat: if dealers cannot deliver a modern service experience, customers will go elsewhere.

Data Integration and Omnichannel Retail

The lines between sales, service, and parts are blurring. A customer who buys a car online (perhaps through Autotrader or VinSolutions) expects that purchase data to be available when they schedule their first service appointment. Xtime's integration with the broader Cox ecosystem positions it well to deliver on this promise of omnichannel connectivity.

The Rise of Electric Vehicles

EVs require less routine maintenance than ICE vehicles, which means the traditional service revenue model will need to evolve. Dealers will need to find new ways to engage EV owners during their ownership lifecycle. Xtime's marketing and communication tools (Invite, Engage) will be critical for maintaining customer relationships in an EV-centric future.

Technician Shortages

The automotive industry faces a chronic shortage of qualified technicians. Xtime's capacity management and workflow optimization tools help dealers maximize the productivity of their existing technician workforce, partially offsetting the talent gap.

Part X: Strategic Outlook—What's Next for Xtime

Based on the company's recent product announcements, integration roadmap, and positioning within Cox Automotive, several strategic directions are apparent:

Deeper AI Integration

Xtime is clearly investing in AI across its product line. Future capabilities are likely to include predictive maintenance recommendations, dynamic pricing optimization, automated customer communication workflows, and enhanced diagnostic intelligence. The teased "AI capabilities designed to boost technician efficiency" suggest that Xtime sees opportunities to apply AI not just to customer-facing workflows but also to shop-floor operations.

Expanded Ecosystem Connectivity

As Cox Automotive continues to integrate its various brands, Xtime's connectivity with other platforms will deepen. The vAuto service-to-sales pipeline is likely just the beginning; future integrations could connect service data to Manheim for trade-in valuation, to NextGear Capital for service financing, and to Cox Fleet for commercial fleet management.

Geographic Expansion

Xtime already serves markets in the US, Canada, and Australia. Given Cox Automotive's global footprint, expansion into additional markets is a logical next step.

Platform Adjacencies

The distinction between fixed operations and other dealership functions is blurring. Xtime could expand into adjacent areas such as parts inventory management, dealership-level customer data platforms, or predictive analytics for service department performance. The "Xtime Technology Suite" branding suggests that the company sees itself as a platform rather than a collection of point solutions.

Conclusion

Xtime occupies a strategically important position in the automotive technology landscape. As the fixed operations arm of Cox Automotive, it sits at the intersection of dealership operations, customer experience, and data-driven retail. Its four-product suite addresses the full lifecycle of service department engagement, and its integration ecosystem—particularly the connections to vAuto, KBB, Dealertrack, and Dealer.com—creates capabilities that few competitors can match.

The company's ROI claims are compelling, supported by internal data and enthusiastic customer testimonials. Its integration strategy creates meaningful switching costs that protect its customer base. And its position within Cox Automotive provides financial stability and strategic resources that independent competitors lack.

But the market is not standing still. Competitors like Tekion are building ambitious, cloud-native platforms that aim to replace the entire dealership technology stack, including fixed operations. CDK and Reynolds are enhancing their native fixed ops tools. The bar for what constitutes a modern service experience continues to rise.

For dealerships evaluating fixed operations technology, Xtime represents the safest and most comprehensive option within the Cox Automotive ecosystem. For those outside that ecosystem, the decision is more nuanced—requiring careful evaluation of integration complexity, total cost, and the strategic implications of deepening ties to Cox.

What is clear is that Xtime has fundamentally reshaped expectations for what dealership service departments can and should deliver. In doing so, it has not only built a successful business but has also helped push the entire automotive industry toward a more connected, transparent, and customer-centric future.

Key Statistics and Metrics

Sources

This editorial is based on research conducted in May 2026, drawing from the following sources:

• Xtime.com official website (homepage, solutions pages, integrations page, resources page, about page, dealer resources page)
• Cox Automotive corporate website (coxautoinc.com)
• Xtime product documentation and FAQs published on xtime.com
• Published customer testimonials and case studies on xtime.com
• Xtime blog and resource center articles
• Cox Automotive Fixed Ops and Ownership Study (2026)
• NADA 2026 coverage and Xtime webinar content

This editorial was produced for informational purposes. All statistics, claims, and product descriptions are based on publicly available information published by Xtime and Cox Automotive as of May 2026. Pricing and specific product capabilities may vary. Please consult Xtime directly for current product information and pricing.